This Privacy Policy describes how SendMe Technologies Private Limited ("SendMe", "we", "our", or "us") collects, uses, discloses, and safeguards information when you use our Community App (the "App"). By using the App, you agree to the terms of this Privacy Policy.
1. Information We Collect
Depending on your use of the App, we may collect:
- Account Information: name, email address, phone number, and optional profile details you provide.
- Usage Data: in-app actions, feature interactions, crash logs, and diagnostic data to improve stability and performance.
- Device Information: device model, OS version, app version, language, time zone, and device identifiers (e.g., advertising or device IDs) where applicable.
- Content You Provide: posts, comments, messages, attachments, or media you upload within the App.
- Permissions-Based Data: information made available when you grant permissions (e.g., camera, photos, microphone, notifications). We access only what’s necessary to provide the requested feature.
2. How We Use Information
- Provide, operate, and maintain App features and services.
- Personalize your experience and improve usability and performance.
- Monitor and analyze usage, troubleshoot issues, and enhance security.
- Communicate with you about updates, support, security alerts, and administrative messages.
- Comply with legal obligations and enforce our terms and policies.
3. Sharing and Disclosure
We do not sell your personal information. We may share information:
- With service providers that help us operate the App (e.g., hosting, analytics, error reporting) under confidentiality obligations.
- For legal reasons, such as to comply with applicable law, regulation, legal process, or enforceable governmental request.
- To protect rights, property, security, or prevent fraud, abuse, or misuse of the App.
- With your consent or at your direction.
4. Data Retention
We retain information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. We also retain and use information as needed to comply with our legal obligations, resolve disputes, and enforce agreements.
5. Security
We implement administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
- You may access, update, or delete certain information in your account settings.
- You can control permissions (e.g., camera, photos, microphone, notifications) via your device settings.
- You may opt out of non-essential communications by following unsubscribe instructions or contacting us.
7. Children's Privacy
The App is not directed to children under the age of 13 (or the relevant age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.
8. International Transfers
Your information may be processed and stored in countries other than your own. By using the App, you consent to the transfer of information to countries that may have different data protection rules than your country.
9. Third‑Party Services and Links
The App may contain links to third‑party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
10. App Permissions
Certain features may request access to device capabilities such as camera, photos, microphone, notifications, or storage. You can deny or revoke these permissions at any time in your device settings. The App will access only what is necessary to provide the relevant feature.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised Policy with an updated effective date. Your continued use of the App after any change means you accept the updated Policy.
12. Contact Us
If you have questions or requests regarding this Privacy Policy or your personal information, contact us:
- Company: SendMe Technologies Private Limited
- Email: info@sendmetech.com
- Address: 210, Anmol Building, Near GEB Office, Balitha, Vapi, Gujarat, India